How to Change Tariff Plan on MTN | Easy for Better Savings and Benefits

Are you tired of paying hefty bills or not getting the benefits you deserve from your current tariff plan? Well, fret no more because In this article, I will share my personal experiences and provide you with a step-by-step guide on How to Change Tariff Plan on MTN. We’ll explore different methods, including USSD codes, mobile apps, and even contacting MTN’s customer service. By the end of this journey, you’ll be equipped with the knowledge to make an informed decision and enjoy the benefits you truly deserve.

So, fasten your seatbelt and get ready to embark on a tariff plan transformation that will elevate your mobile experience. Let’s dive in and discover the exciting world of changing tariff plans on MTN.

How to Change Tariff Plan on MTN

Method 1: USSD Code

Introduction: When it comes to changing your tariff plan on MTN, one of the easiest and most convenient methods is using USSD codes. These simple codes allow you to make the switch with just a few taps on your phone. In this section, I will guide you through the process of changing your tariff plan using USSD codes, ensuring a seamless and hassle-free experience.

Step 1: Dial the USSD code To initiate the tariff plan change, dial *123#. This code acts as a gateway to access the tariff plan menu.

Step 2: Select the desired tariff plan Once you’ve dialed the USSD code, a menu will appear on your screen displaying a list of available tariff plans. Carefully review the options and select the one that best suits your needs and preferences.

Step 3: Confirm the change After selecting the desired tariff plan, you will be prompted to confirm the change. Follow the on-screen instructions to finalize the process. Be sure to double-check the details before proceeding.

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Method 2: Mobile App

Introduction: If you prefer a more interactive and user-friendly approach to changing your tariff plan, using the MTN mobile app is the way to go. With its intuitive interface and comprehensive features, the mobile app provides a seamless platform to manage your tariff plan preferences.

Step 1: Download and install the MTN mobile app Begin by downloading and installing the official MTN mobile app from your device’s app store. Ensure that you have a stable internet connection for a smooth experience.

Step 2: Log in to your account Once the app is installed, open it and log in to your MTN account using your credentials. If you don’t have an account, you can easily create one within the app.

Step 3: Navigate to the tariff plan section Within the app, navigate to the tariff plan section, which is usually located under the “Account” or “Settings” tab. Here, you’ll find a list of available tariff plans.

Step 4: Select and confirm the new tariff plan Review the available tariff plans and select the one that aligns with your preferences. Follow the on-screen prompts to confirm the change, and voila! Your tariff plan will be updated accordingly.

Method 3: Customer Service

Introduction: Sometimes, the most personalized and tailored assistance can only come from speaking directly to a customer service representative. MTN offers excellent customer support services, and reaching out to them is a reliable method to change your tariff plan.

Step 1: Contact MTN customer service Start by contacting MTN customer service through their dedicated helpline. The contact number can usually be found on their website or on the back of your SIM card package.

Step 2: Inquire about tariff plan change Once connected to a customer service representative, inform them about your intention to change your tariff plan. They will guide you through the process and provide all the necessary information.

Step 3: Provide necessary details During the conversation, be prepared to provide relevant details such as your account information, current tariff plan, and the desired new tariff plan. This will help expedite the process and ensure accurate changes are made.

Step 4: Follow the representative’s instructions Listen attentively to the customer service representative’s instructions and follow them carefully. They will provide you with step-by-step guidance to change your tariff plan successfully.

By utilizing these three methods – USSD codes, the MTN mobile app, and customer service – you now have a range of options to change your tariff plan on MTN. Select the method that suits you best and embark on a journey to a tariff plan that perfectly aligns with your needs and preferences.

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Can I change my tariff plan on MTN without losing my existing phone number?

Yes, you can easily change your tariff plan on MTN without losing your phone number. The process only involves selecting a new plan that suits your needs.

Will changing my tariff plan affect my current data and call balances?

No, changing your tariff plan on MTN does not affect your current data and call balances. Your balances will remain intact after switching to a new plan.

Can I change my tariff plan multiple times?

Yes, you have the flexibility to change your tariff plan on MTN multiple times. You can switch to different plans based on your changing communication requirements.

Will changing my tariff plan on MTN incur any additional charges?

No, changing your tariff plan on MTN does not incur any additional charges. You can switch to a new plan without any extra cost.

How long does it take for the tariff plan change to take effect?

How long does it take for the tariff plan change to take effect? A: The tariff plan change on MTN usually takes effect immediately or within a few minutes. You can start enjoying the benefits of your new plan shortly after making the switch.


Changing your tariff plan on MTN is a simple process that offers you the flexibility to customize your mobile experience according to your needs. Whether you prefer the convenience of USSD codes, the user-friendly interface of the mobile app, or the personalized assistance of customer service, MTN provides multiple methods to cater to your preferences. By following the step-by-step instructions outlined in this guide, you can seamlessly switch to a tariff plan that better suits your communication requirements and budget. Remember to consider factors such as call rates, data allowances, and additional benefits when choosing your new plan. Stay connected, stay informed, and enjoy the freedom of choice that MTN provides for your tariff plan selection.

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