How to Check MTN Points | A Step-by-Step Guide to Easily Track Your Rewards

Are you an MTN customer looking to keep tabs on your hard-earned points and make the most of your rewards? Well, you’re in luck! In this personal guide, I’ll share my own experiences and show you how to effortlessly check your MTN points balance. Tracking your points is crucial because it allows you to unlock exciting rewards, such as free airtime, data bundles, and even discounted smartphones. Whether you’re an avid MTN user or just getting started, this step-by-step guide will walk you through the different methods available, ensuring you never miss out on the perks that come with your loyalty. So, let’s dive in and explore the easiest ways How to Check MTN Points balance online!

How to Check MTN Points

When it comes to checking your MTN points, you’ll be delighted to know that there are multiple convenient methods available. In this section, I’ll share my personal experiences and walk you through each of these methods, ensuring you can effortlessly keep track of your MTN points balance. From the MTN Mobile App to the MTN Website, USSD codes, and even customer service assistance, you’ll have a range of options to choose from. So, let’s dive in and explore these different ways to check your MTN points, empowering you to stay updated on your rewards and make the most of your loyalty.

Method 1: MTN Mobile App

   With the MTN Mobile App, checking your points becomes a breeze. As an avid user myself, I highly recommend downloading and installing the app from your device’s app store. The app is available for both iOS and Android devices. Once installed, simply launch the app and log in using your MTN account credentials. If you don’t have an account, you can easily create one within the app. Once logged in, you’ll discover a dedicated section within the app that allows you to view your points balance with just a tap. The app also offers additional features, such as personalized offers and the ability to redeem your points directly from your mobile device. It provides a user-friendly interface with intuitive navigation, making it convenient and enjoyable to check your MTN points on the go.

Method 2: MTN Website

   Another excellent way to check your MTN points balance is through the official MTN website. To get started, open your preferred web browser and visit the MTN website. Once there, navigate to the login page. If you don’t have an account, you can easily create one by following the registration process. After logging in, you’ll be directed to your account dashboard, where you’ll find a dedicated section that displays your points balance. The website provides a user-friendly interface, ensuring a seamless experience while keeping track of your rewards. You can access the website from any device with an internet connection, making it convenient for both desktop and mobile users.

Method 3: USSD Code

   For those who prefer a quick and straightforward method, using the USSD code is an ideal option. Simply access the dialer on your mobile device and enter the designated USSD code *406# for checking points. Within seconds, you’ll receive an SMS containing your current points balance. This method is particularly useful when you’re on the go and don’t have access to the mobile app or website. It requires no internet connection, and the process is quick and hassle-free.

Method 4: Customer Service

   If you encounter any difficulties or have specific inquiries regarding your MTN points, reaching out to MTN’s customer service is a reliable choice. They are well-equipped to assist you in checking your points balance and resolving any related issues. To contact customer service, you can call the :

From any MTN phone. Dial 135.

From a non-MTN phone. Dial 083 135, which is available 24/7. Alternatively, you can send an email or visit an MTN service center near you. The customer service representatives are friendly, knowledgeable, and committed to providing excellent support. They’ll guide you through the process of checking your points and ensure that all your queries are addressed. Customer service is particularly beneficial if you encounter any technical issues with the other methods or if you need personalized assistance.

By utilizing these various methods to check your MTN points, you can stay informed about your accumulated rewards and take advantage of the exciting benefits that await you. Each method offers its own unique advantages, allowing you to choose the option that best suits your preferences and needs. Now that we’ve explored the different ways to track your points balance, let’s delve into understanding the significance of your MTN points and how you can redeem them for exciting rewards.

FAQs About How to Check Points on MTN

What should I do if I forget my MTN account login credentials?

No worries! If you forget your MTN account login credentials, you can easily recover them. Simply click on the “Forgot Password” link on the login page of the MTN website or app. Follow the instructions provided to reset your password or retrieve your username. You may need to verify your identity through a registered email address or mobile number. Once you regain access to your account, you can proceed to check your MTN points balance hassle-free.

Can I check my MTN points balance without an internet connection?

Absolutely! If you don’t have an internet connection, you can still check your MTN points balance using the USSD code. Simply dial the designated USSD code provided by MTN on your mobile device and press the call button. Within seconds, you’ll receive an SMS containing your current points balance. This method is perfect for when you’re on the go and don’t have access to Wi-Fi or mobile data.

Are there any limitations on redeeming my MTN points for rewards?

While MTN offers a wide range of rewards for redeeming your points, it’s important to note that certain limitations may apply. Some rewards may have expiration dates, quantity limitations, or eligibility criteria. Make sure to check the terms and conditions associated with each reward before redeeming your points. Additionally, popular rewards may be subject to availability, so it’s best to redeem your points as soon as possible to secure your desired reward.

Can I transfer my MTN points to another MTN user?

Unfortunately, MTN does not currently offer the option to transfer points between users. Each MTN account is associated with its own individual points balance, and the rewards earned are specific to that account. However, you can encourage your friends and family to join the MTN rewards program and start earning their own points.

What should I do if I encounter technical issues while checking my MTN points?

If you encounter any technical issues while checking your MTN points, the first step is to ensure that you have a stable internet connection. If the issue persists, you can try closing and reopening the MTN app or refreshing the MTN website. If the problem still persists, it’s best to reach out to MTN customer service for further assistance. They have dedicated technical support teams who can help troubleshoot the issue and ensure you can access your points balance smoothly.


Keeping track of your MTN points has never been easier. By following the methods outlined in this guide, you can effortlessly stay updated on your rewards and make the most of your loyalty. Whether you choose to use the MTN Mobile App, access the MTN Website, utilize the USSD code, or seek assistance from customer service, you have a range of convenient options at your fingertips. As an MTN user myself, I’ve found these methods to be reliable and user-friendly. Remember, regularly checking your points balance ensures that you never miss out on the exciting rewards that await you, such as free airtime, data bundles, and discounted smartphones. So, don’t wait any longer—start exploring the different methods and enjoy the benefits of your hard-earned MTN points today!

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