How to Unsubscribe on MTN | 3 Ways To Manage Your Subscriptions

Have you ever found yourself trapped in a maze of unwanted subscriptions on your MTN network? Trust me, I’ve been there too. It’s frustrating when those sneaky charges keep adding up, and you feel like you’re losing control. But fear not, my friend! I’m here to guide you on a journey on How to Unsubscribe on MTN.

Imagine You’re scrolling through your bank statement, and you notice recurring charges for services you never asked for. It’s like a leaky faucet, slowly draining your hard-earned money. Well, it’s time to turn off that faucet and stop the flow of unnecessary expenses.

How to Unsubscribe on MTN

In this guide, I’ll show you the ropes, sharing my personal experience and taking you step by step through the process of unsubscribing on MTN. From understanding your current subscriptions to utilizing USSD codes, SMS requests, and even leveraging the power of the MTN mobile app or website, we’ll explore various methods that will put you back in the driver’s seat.

Get ready to break free from unwanted subscriptions and say goodbye to surprise charges. It’s time to reclaim control over your MTN subscriptions and enjoy a seamless mobile experience. Let’s dive in and unsubscribe with confidence!

Related Article: How To Check Subscriptions On MTN

Methods and Steps to Successfully Unsubscribe on MTN

Method 1: USSD Codes Unsubscribing via USSD codes is a quick and convenient method. Follow these steps to successfully unsubscribe:

  1. Dial the USSD code: Start by dialing the USSD code provided by MTN for the specific service or plan you wish to unsubscribe from. For example, if you want to unsubscribe from a data bundle, dial the designated USSD code for data bundle cancellation.
  2. Follow the prompts: After dialing the USSD code, you will receive a menu with different options. Select the appropriate option for unsubscribing from the desired service or plan. Pay attention to the instructions provided and follow them carefully.
  3. Confirmation: Once you’ve selected the unsubscribe option, you may receive a confirmation message confirming your successful unsubscription. Make sure to read it carefully to ensure the process is complete.

Method 2: SMS Requests. If you prefer using SMS requests to unsubscribe from MTN services or plans, here’s what you need to do:

  1. Compose an SMS: Open your messaging app and compose a new SMS.
  2. Enter the appropriate code: Depending on the service or plan you want to unsubscribe from, enter the designated code provided by MTN for cancellation purposes. Make sure to double-check the code to avoid any errors.
  3. Send the SMS: Once you’ve entered the correct code, send the SMS to the designated MTN number provided by the service provider.
  4. Confirmation: After sending the SMS, you may receive a confirmation message stating that your unsubscription request has been received and will be processed shortly. Keep an eye out for this message to ensure successful unsubscription.

Method 3: MTN Mobile App or Website. For those who prefer a digital approach, the MTN mobile app or website provides an easy and user-friendly way to unsubscribe. Follow these steps:

  1. Download the MTN mobile app: If you haven’t already, download the MTN mobile app from your device’s app store and install it.
  2. Log in or create an account: Open the app and log in using your MTN account details. If you don’t have an account, create one by following the provided instructions.
  3. Navigate to the services section: Once you’re logged in, navigate to the services or subscriptions section within the app.
  4. Select the service or plan: Locate the specific service or plan you wish to unsubscribe from and select it.
  5. Unsubscribe: Within the service or plan details, you should find an unsubscribe option. Tap on it and follow any additional prompts or instructions to confirm your unsubscription.

You May Also Like to See: How To Share Data On MTN Network

By following these methods and steps, you now hold the key to successfully unsubscribe on MTN. Whether you prefer the simplicity of USSD codes, the convenience of SMS requests, or the user-friendly interfaces of the mobile app or website, you can bid farewell to those unwanted subscriptions. Take control of your mobile experience, free yourself from unnecessary charges, and embark on a clutter-free journey with MTN. Let’s dive in and unsubscribe with confidence!

Frequently Asked Questions (FAQs)

If i unsubscribed from a service on MTN, but I’m still being charged. What should I do?

It can be frustrating to see charges even after unsubscribing. In such cases, reach out to MTN’s customer support and provide them with the details of the service and your unsubscribing attempt. They will investigate the issue and ensure that you are no longer charged for the service.

Can I unsubscribe from MTN services while I am roaming?

Yes, you can unsubscribe from MTN services even when you’re roaming. Simply dial the appropriate USSD code or send an SMS request to unsubscribe, just as you would when you’re within the MTN network coverage. The process remains the same, regardless of your location.

I accidentally unsubscribed from a service on MTN. Can I reverse the unsubscribe?

Unfortunately, once you have unsubscribed from a service on MTN, it is usually not possible to reverse the unsubscribe. However, you can always subscribe to the service again if you change your mind. Double-check your decision before confirming the unsubscribe to avoid any unintended consequences.

How can I check my current subscriptions on MTN before deciding to unsubscribe?

To check your current subscriptions on MTN, dial the USSD code *123# and navigate to the “Manage My Subscriptions” or a similar option. You will receive a list of your active subscriptions, allowing you to make an informed decision about which services to unsubscribe from.

I have multiple MTN numbers. Can I unsubscribe from services individually for each number?

Yes, you can unsubscribe from services individually for each MTN number you own. The unsubscribe process remains the same for each number. Ensure that you perform the unsubscribe action for the specific number from which you want to cancel the service.


Taking control of your MTN subscriptions and unsubscribing from unwanted services is a liberating experience. By implementing the methods and steps outlined in this guide, you can wave goodbye to unnecessary charges and enjoy a personalized mobile experience. Remember, managing subscriptions is not just about saving money, but also about decluttering your device and regaining control. Whether you choose to leverage USSD codes for quick unsubscribing, craft SMS requests for a direct approach, or utilize the MTN mobile app or website for convenience, the power is in your hands. Unsubscribe with confidence and embark on a journey free from unwanted subscriptions. It’s time to enjoy the freedom of choice and tailor your MTN services to your preferences. Happy unsubscribing!

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